Quality Policy

security & reliability

Dataways is committed to providing its customers with high quality services in all aspects of its business. For this reason, it applies, depending on the requirements, service level agreement policies and has a system for recording and monitoring (ticketing) all requests for customer support.

Dataways is licensed as an Internet Service Provider by the E.E.T.T. under A.M. 09-00 and maintains a compliance policy to ensure confidentiality to the E.E.T.T. approved by Resolution 156/2013.

Our Data Centers are ISO 9001 certified and fully compliant with the prescribed procedures for physical and information security (BS 7799 / ISO 27001). Dataways, is also certified for Cyano Cloud to ISO 27001: 2013.

Information Security is also a top priority for Dataways in order to ensure the company’s full compliance with the relevant legal and regulatory requirements, to ensure the availability, integrity and confidentiality of the information generated, received and circulated as well as to maximize the reliability of the company’s information resources.

The company has successfully completed the necessary procedures required for ISO 27001:2013 certification. The certification was completed by TUV NORD.

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