Quality Policy

Dataways commits to providing high-quality services. For this reason, we apply prominent standards and rigorous Service Level Agreement policies accompanied with recording and monitoring (ticketing) systems for all customer support requests.

Dataways is licensed as an Internet Service Provider by the Hellenic Communications and Post Authority - EETT, with Reg. Number 09-00 and maintains a compliance policy on ensuring confidentiality with the Hellenic Authority for Communication Security and Privacy - ADAE, approved by decision 156/2013.

Dataways’ top priority is Information Security.  Accordingly, we ensure the company's full compliance with the relevant current legal and regulatory requirements, to guarantee the availability, integrity and confidentiality of the information generated, received and handled by our information resources. Dataways has covered and completed all necessary procedures to receive the certification in accordance with standard ISO 27001:2013.